One of the great EditGrid features is the ability to share spreadsheets with your collaborators, however, we’ve recently received questions about spreadsheet sharing. It’s safe to say users are comfortable sharing their public spreadsheets, but most are concerned and maybe unclear when sharing their private spreadsheets. I’d like to share some information that will help, especially for the new users.

By default, our spreadsheet permissions are set to Private and we have options that will allow you to share your private spreadsheets. It’s important to note that sharing a private spreadsheet does not mean you have to change its permission to Public Read and/or Write permission. You can continue to share your private spreadsheets with the existing sharing features:

• Share to Email
• Share to User
• Share to Workspace

For those who want to publish their private spreadsheet to their website or blog, it’s important to note that your spreadsheet requires public access, such as Public Read and/or Write. Therefore, sharing your private spreadsheet with our blog widget feature is unavailable. If there is information you only want to share with certain individuals through the blog widget, you may choose to set the permission to Protected Read/Write and then publish it to your website or blog. Your collaborators or visitors will then require a password from you before they can view it.

Lastly, much like your accounts for other online services, you should never share your account with anyone else.

For those who have questions with the instructions on sharing in our help center, we’d like to get some feedback from you guys, whether it was helpful and most importantly, easy to follow and understand. Let us know by leaving us a comment or send them to cs@editgrid.com.

Recently, I’ve seen a number of users telling us they are experiencing problems when loading their workspace or spreadsheets. Instead of seeing their workspace, they’ll see a blank webpage and the message Initializing Workspace sit idle (figure below).

Some other users are able to see their workspace but when they open a spreadsheet, the spreadsheet will not load and returns a white blank page.

The problem is with accessing the content delivery network, CDN. If you are experiencing the problem, we have a tweak that will rectify the problem. We suggest you do the following:

1. Go to http://www.editgrid.com/tweak
2. Click on Disable CDN for your browser link (see figure below)
3. Reload your workspace or spreadsheet

This usually does the trick. In some cases, users may be required to clear their cache before seeing their workspace and spreadsheets.