Google v. Rest of the World: The Race is On
Thursday, February 22nd, 2007Nielson//NetRatings released a report (PDF) on 20th February which concluded that Google Docs & Spreadsheets has dominated the online productivity tool market. According to the report, Google D&S attracted 445,762 unique visitors in October 2006, which amounts to 92% of unique visitors in the market. The remaining 8% market share is shared by other players in the market, EditGrid included. The news was quickly picked up by the blogosphere at large on the eve of the official announcement of Google Apps + Google D&S integration and its subsequent spins.
Our internal statistics, however, paint a rather different picture. As you can see in the following chart…
… EditGrid was visited by 56,944 — 70,092 unique visitors over the same period, amounting to around 1/6 of Google D&S’s figure in December 2006. That alone makes up 14% of a market comprising only EditGrid and Google D&S — and needless to say there are a few more out there. Furthermore, while Google D&S’s market share has largely flattened out, EditGrid’s market share has been on the rise in 2006 Q4. It’s also of note that EditGrid’s trend of growth in December 2006 was in fact cut short by the Taiwan earthquake aftermaths.
Other stats show that we do lose out to Google D&S on average visit duration. EditGrid’s 2006 average…
… of 586 s (or roughly 9.76 min) per visit falls slightly behind Google D&S’s October 2006 figure at 10 minutes. Having said that, both figures are still far from impressive — an average productivity tool user would stay on the application for far longer than 10 or even 20 minutes. This is something that both Google D&S and EditGrid will have to work on.
I’m not suggesting that the Nielson//NetRatings figures are unreliable — the two sets of statistics may be compiled on different basis that makes it difficult to compare likes with likes and, after all, there are lies, damned lies, and statistics — but am merely providing some perspective on this piece of news. It is good news to the whole market that online productivity applications are gaining traction. It is, however, pre-mature to jump to the conclusion that Google D&S is the undisputed champion in a sure and settled contest. It’s still early stage and everyone is playing catch up to the desktop giant(s). The race is on — and wide open.
In this spirit we are making available more stats from EditGrid for public inspection. In a typical “eat our dogfood” move I’ve compiled selected statistics onto an online spreadsheet (some of which courtesy of Alexa and Quantcast). I hereby call for our partners and competitors in this field to do the same and publish comparable statistics. Google D&S’s statistics, if available, may still dwarf our statistics combined — yet I’m confident that the competition is nowhere near as one-sided as has been depicted elsewhere.
And, lastly… a belated Kung Hei Fat Choy to you all!
Update (2007-03-02): Ismael Ghalimi of IT|Redux apparently got my message and published comparable statistics from the ThinkFree and Zoho online office suites. These re-enforced our message — the market is still wide open and up for grabs.
More Update (2007-03-06): With kind permission from Ismael I’ve updated the statistics comparison spreadsheet to include the ThinkFree and Zoho figures.

